Ask Your Technician

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Belts and Hoses

What’s the difference between a V-belt and a serpentine belt?

Why does my aftermarket V-belt have notches?

What are branched hoses and why might these be better for my vehicle?

What is electrolytic corrosion and how did it get in my cooling system

Oils, Filters and Fluids



What fluids will you check? Is the oil you’re putting in my car the right type for the way I drive?

Is an oil filter change included with this service?

When should I get my next oil change?

What fluid should I change next?

How often should my fluid level be checked?

Will my car’s instrument panel alert me if fluids are low?

Brake Service



Is there anything I can do to help the brakes on my car last longer?

How does the work being performed eliminate the symptoms my car exhibited or my complaint?

Are there any related services my car needs while this service is being performed?

What does the brake warning light mean on my car’s dashboard?

Tune-Up

How often does my car need a tune-up?

Are there other services that need to be performed at this time?

How does this work address my complaint?

If the “Check Engine” or “Service Engine Soon” light comes on, is it the same as saying it’s time for a tune-up?

Tire Service

What type of tires should go on my vehicle based on my driving?

What can happen if I install a set of tires having a size not recommended for my car?

My car shakes at certain speeds…what causes this?

Can my driving habits affect tire life?

Do they have to be replaced in pairs?



Wheel Alignment

Is this a four-wheel alignment?

How did the improper settings relate to the symptoms my car exhibited…poor tire wear, wandering, etc.?

Are there other problems related to alignment such as worn steering and suspension parts?

Has my car been road-tested to ensure that it performs properly and that my complaint has been corrected?